If you have to cancel your appointment with us at Total Foot Health we would appreciate it if you can give as much notice as possible, with a minimum of 24 hours.
Giving more than 24 hours’ notice allows us to give this valuable time to another patient to help them solve their foot problem.
Cancellations with less than 24 hours’ notice will incur an administration fee of £20, which will be added to your account becoming payable at your next visit.
If we have taken a deposit for your appointment this will either be transferred to your next scheduled visit or reimbursed in full if you have given us more than 24 hours’ notice.
In the unlikely event that you are unable to give 24 hours’ notice we will retain a £20 administration fee.
PLEASE DO NOT HESITATE TO ASK IF YOU HAVE ANY QUERIES REGARDING OUR TERMS / CHARGES
Our Terms and Conditions do not affect your statutory rights.
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